E‑commerce team for your Amazon store
We track the account health of your store on Amazon.de without waiting for a warning, and complete your listings and registration numbers.
Your seller account · Amazon.de
Sample- done: Account health ratingHealthy
- done: Order defect rateWithin target
- to fix: Late shipment rateOutside target
- to fix: Valid tracking numbersBelow target
5 topics that often come up when selling on Amazon
Each topic is based on the platform’s own documentation; the source is under each card.
Order defect rate above 1%
- Why it matters
- If orders with negative feedback, an A‑to‑z Guarantee claim that isn’t declined, or a chargeback exceed 1% over 60 days, the account can be deactivated.
- What we do
- We see claims and chargebacks the day they arrive and write to you about the product causing trouble and its likely cause.
Source: Amazon Seller Central (Deutschland)Monitor your account health (opens in a new tab)
Seller cancellations above 2.5%
- Why it matters
- If seller cancellations on orders you ship yourself exceed 2.5% over 7 days, the account can be deactivated; cancellations by the customer don’t count.
- What we do
- We match the stock on Amazon with your warehouse and close sold‑out products that are still for sale, every day.
Source: Amazon Seller Central (Deutschland)Monitor your account health (opens in a new tab)
Shipments confirmed late
- Why it matters
- If more than 4% of the orders you ship yourself are confirmed as shipped after the expected date, the account can be deactivated (over 10 or 30 days).
- What we do
- We compare your shipping time with the setting on Amazon and set it up so the shipping confirmation goes out the same day as the parcel.
Source: Amazon Seller Central (Deutschland)Monitor your account health (opens in a new tab)
Tracking numbers not valid
- Why it matters
- If shipments with a valid tracking number fall below 95% over 30 days on orders you ship yourself, selling in that category can be restricted.
- What we do
- We set up a routine that enters the carrier and tracking number in the right field, and track the rate every week.
Source: Amazon Seller Central (Deutschland)Monitor your account health (opens in a new tab)
Packaging and battery registration numbers missing
- Why it matters
- Amazon asks for a registration number for products under Extended Producer Responsibility; packaging and batteries need a separate number in each EU Amazon store.
- What we do
- We work out which number each country and product needs, enter the numbers in Seller Central and track what’s missing.
Which of these applies to your store?
The free review lists what we find in your store, in order of importance.
Get a review of my Amazon storeOn Amazon, we do the work. You have the final say
What matters most on this platform:
- Marketplaces
We check the seller performance page every working day and write to you about violations and warnings in order of importance.
- Products and content
We write listing titles and bullet points and prepare images in German and to Amazon’s listing rules.
- Rules
We add product safety information and registration numbers to the listings; your own adviser confirms which registrations are needed.
- Sales data
We summarise your Amazon sales together with ad spend every week.
Notes on rules and integrations
Rules and integration details for this platform, each with its official source.
Account Health Rating
The rating runs from 0 to 1,000; new sellers start at 200. 200 and above is healthy, 100–199 is at risk; at 99 and below the account can be deactivated.
Source: Amazon Seller Central (Deutschland)Account Health Rating program policy (opens in a new tab)
Source: Amazon Seller Central (Deutschland)Account health FAQ (opens in a new tab)
Registering from Türkiye
Türkiye is among the countries accepted for Amazon.de seller registration. You need an address and phone number in that country, plus an international credit card or a bank account in Germany or Austria.
Source: Amazon Seller Central (Deutschland)Countries accepted for seller registration (opens in a new tab)
Amazon Business invoices
For business customers, the invoice must be uploaded within one working day of shipping; the missing‑invoice rate must stay below 5%.
Source: Amazon Seller Central (Deutschland)Monitor your account health (opens in a new tab)
Packaging rule (12 August 2026)
A company with no branch in Germany that ships packaged goods directly to buyers there appoints an authorised representative in Germany; the company still does the packaging registration itself.
Source: Zentrale Stelle VerpackungsregisterBevollmächtigung (opens in a new tab)
Sources last checked: 1 October 2026. Not legal advice. The legal texts come from your lawyer or legal‑text provider.
Let’s look at your Amazon store together
Tell us the address; Amazon is already selected. Your review arrives by e‑mail within 24 hours on working days.
After the form
- Reviewwithin 24 hours on working days
- Plan proposalwith reasons and price; no work starts without your approval
- First jobs10 working days after we get access
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